Delivery & Returns
At this stage, we onyl ship within New Zealand.
Shipping is free, within inner city metropolitan areas for purchases over $200 otherwise shipping is additional for purchases under this amount or to rural areas. We do not deliver to PO Boxes.
Parcels will require a signature upon delivery so we recommend sending to a work address, otherwise please ensure there will be someone home.
All deliveries are sent via Courier Post, and your tracking number will be sent to you via confirmation email once the goods have been dispatched. Use this at any time to see your parcel's progress. The link is included below:
All orders will be processed and subject to product availability, ready to be sent within one working day of placing the order. Please expect a delivery time of 2-3 working days from payment for products that we have in stock. Rural addresses may take longer.
All purchases made on the weekend or public holidays will be sent out the next working day.
Working Style will contact you via email if the merchandise you have selected is not currently in stock or if we require additional information.
All prices on the Working Style website are in New Zealand dollars (NZD) and are inclusive of GST.
Please take the time to familiarise yourself with our returns policy before purchasing.
- 1 Items must be returned within 21 days.
- 2 Items must be unworn, unaltered and unwashed.
- 3 Items must have all tags and packaging attached.
- 4 Footwear must still include the shoebox in its original condition.
How to return a product
Products can be returned to stores. You will need a print out of your Order Confirmation email as information on this is needed as proof of purchase.
If you would like to return a product but cannot get to a store, then please contact us on 09 375 3601. Make sure you have your order details handy.
We apologise if you have received a product that is faulty, or if you have received the wrong product. Subject to the terms set out in this returns policy, you are welcome to an exchange or refund.
Refunds wtill be credited against your original method of payment, eg to the credit card you used to make the purchase.
Please contact us on 09 375 3601 for assistance.
Wrong Product Delivered
If you have ordered something online and received the wrong product due to our error, we apologise. Subject to the terms set out in this returns policy, you are more than welcome to an exchange or refund. Please contact us on 09 375 3601.
Under the Consumer Guarantees Act you are entitled to have your faulty products repaired, replaced or refunded.
If you suspect your product has been damaged during delivery please do not throw away the parcel or cover in which the product came as Courier Post will need to inspect it. Please contact us on 09 375 3601 and we will organise the return of the product for inspection and will endeavour to send you a replacement as soon as possible.
Please contact us via email also - firstname.lastname@example.org